If you require any further information, let me know. Please feel free to contact us if you need any further information. Please let me know if you have any questions. … Should you need any further information, please do not hesitate to contact us.
FREQUENTLY ASKED QUESTIONS
Tap on “My Orders” section under the main menu of your Website and then select the item or order you want to cancel.
Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
If you would like to exchange products purchased from ELINI, please follow below mentioned steps:
- You can create exchange for products purchased from Myntra within the specified return/exchange period (check product details page for the same) under “My Orders” section of Website. If your address is serviceable for exchange you will be able to proceed and generate an exchange id. Please note down your exchange id for future reference
- Place the product in a packet but do not seal it. Please ensure product is unused, unwashed with all the tags intact.
- Hand over the original product to our delivery staff and receive the exchange item from him. Please ensure that you have the original item available with you at the same address which has been selected for delivery of the exchange item.
- At any time, you can track the status of your exchange requests under “My Orders” of Website.